Warranty records
Keep a warranty per install and per serial — panel, inverter and battery terms with their expiry dates, so you always know what's still covered.
Service and warranty, not an afterthought
The sale ends; the relationship doesn't. Service and warranty are where recurring revenue lives — and where most installers have no process at all. SolarERP keeps every install serviceable for years after the crew drives away.
Service and warranty capabilities
Preventive maintenance
Schedule recurring service visits so maintenance contracts are honoured without anyone having to remember them manually.
Service requests
Log a fault, assign a technician and track the fix to resolution — with the full site history attached so they arrive informed.
Component replacement
Swap an inverter or battery and the new serial is recorded against the original install — the equipment history stays accurate.
Service history
Every visit, claim and replacement, per site and per customer, in one timeline — institutional memory that doesn't leave when a technician does.
Monitoring integration
Connect your monitoring platform so an offline inverter can raise a service request automatically. Set up per project, on request.